Press Room
July 27, 2010
New Mexico Organ Donor Registry Reaches One Millionth Mark
ALBUQUERQUE – Governor Bill Richardson announced today that one million New Mexicans have now registered to be organ and tissue donors at the Motor Vehicle Division or on the new online Donate Life Donor Registry at www.nmdonor.org.
"The generosity of New Mexicans is at the core of the success of the Donate Life Donor Registry" said Governor Richardson. "We have made it easy for New Mexicans to just login and sign up as organ donors and they are responding in record numbers."
July 14th, 2010
State-Run Motor Vehicle Division Offices Will Operate At Normal Business Hours
SANTA FE – The New Mexico Motor Vehicle Division will continue to operate all its offices at normal hours from 8 a.m. to 4 p.m., reversing its earlier decision to close MVD offices at 3:30 p.m. to save overtime costs.
“MVD is rolling out a series of new initiatives, including allowing our customers to make on-line appointments and a new point-of-sale system. In order to avoid impacting services and to provide adequate time to implement these new programs, we have decided to keep our normal business hours,” said Michael Sandoval, Director of the MVD.
Sandoval said the agency will revisit this issue after successful implementation of these new services.
June 30th, 2010
State Motor Vehicle Division Will Permanently Close Cottonwood Branch Office in Albuquerque on Friday
SANTA FE – The New Mexico Motor Vehicle Division will permanently close its Cottonwood Mall branch in Albuquerque after business hours this Friday, and redeploy the 15 employees to other city offices to maintain service levels to customers.
The closure will save MVD $125,000 annually - about 10% of the $1.2 million budget cut that MVD received in the recently enacted FY 2011 state budget. MVD's annual general fund budget in FY10 was $14.2 million, and it was reduced to $13 million in FY11.
May 12th, 2010
New Mexicans Warned About Fake Driver’s License Scam
SANTA FE – New Mexicans are being warned about a criminal enterprise that is using their residential addresses to create false documents and obtain drivers’ licenses for foreign nationals. The perpetrators are selecting random names and addresses of New Mexico residents from the phone book and using that information to file the “Official Mail Forwarding Change of Address Order Form” with the United States Postal Service. Using the same information, they are also generating false residential documents to obtain drivers’ licenses. Those driver’s licenses would then be forwarded to out of state addresses.Download PDF
May 10th, 2010
Woman Pleads Guilty in Fraudulent Residency Document Scheme
ALBUQUERQUE – A 47-year-old Albuquerque woman pleaded guilty to several felony charges in connection with providing false residency documents to foreign nationals applying for New Mexico drivers’ licenses.
Rosa Pardo-Marrufo pleaded guilty last Thursday to four counts of conspiracy to commit forgery; two counts of altering, forging or making a fictitious license; two counts of perjury; and three counts of forgery before Second Judicial District Court Judge Denise Barela Shepherd.Download PDF
April 9th, 2010
State Motor Vehicle Division Issues Three New License Plates In Recognition of Boy Scouts, Adopt A Child & Highlands University
SANTA FE – The New Mexico Motor Vehicle Division will issue three special license plates this week in recognition of the Boy Scouts of America 100th Year Anniversary, Adopt-a-Child, and New Mexico Highlands University. “We are happy to work with each of these important organizations to help promote their programs to New Mexico, and beyond,” said Michael Sandoval, director of the Motor Vehicle Division of the Taxation and Revenue Department. Download PDF
March 12th, 2010
MVD Offers New Online Service to Answer That Persistent Question, "Where's My Driver's License?"
SANTA FE – The State Motor Vehicle Division is offering a new feature on its website (www.mvd.newmexico.gov) that will allow individuals who have been issued temporary paper licenses to go online and check the status of their permanent drivers’ licenses and identification cards.
“This new application provides our customers with a real-time answer to that persistent question from those holding a temporary paper license, ‘Where is my permanent license?’” said Rick Homans, Secretary of New Mexico Taxation & Revenue Department. “We are hopeful this will be a useful service to customers and will reduce the volume of calls we receive at our call center and field offices.”
Since April 2008, the State began using a new secure driver's license to protect New Mexicans from identity theft, along with addressing other security concerns. Customers are issued a temporary paper license valid for 45 days when they come in to apply for a new driver’s license or renew their existing licenses. MVD then runs the customer information through a security check to ensure they have no driving violations, have valid insurance and have been current with child support payments, if applicable. The same procedure is also used to issue identification cards. Download PDF
February 1, 2010
Motor Vehicle Division Issues Licenses to Three "Super Title Service Companies" to Provide Additional Vehicle Services for Commercial Customers
SANTA FE -- The New Mexico Motor Vehicle Division has issued licenses to three companies - Complete Compliance Services, New Mexico Independent Auto Dealers Association and New Mexico Auto Dealers Association - to provide vehicle services for commercial customers.
MVD is also in the process of issuing two additional licenses to Rapid MVD and ASAP MVD.
“These private agents provide essential services to auto dealers, commercial trucking companies and New Mexico businesses and corporations,” said Rick Homans, Secretary for the New Mexico Taxation & Revenue Department. “They are an integral part of MVD operations and they address the needs of our commercial clients in a timely fashion.” Download PDF
January 28th, 2010
Governor Bill Richardson Issues New Centennial License Plates Now Available At MVD Offices
SANTA FE – Governor Bill Richardson, joined by other state officials, today issued the first Centennial turquoise license plates that are now available at all Motor Vehicle Division offices across the state.
“New Mexicans can now proudly display this truly unique license plate on their vehicles as we commemorate our historic Centennial. The new turquoise plate is distinctively New Mexican that will travel across the country to promote our rich history, culture and tradition,” said Governor Richardson. Download PDF
January 22nd, 2010
New Mexico Motor Vehicle Division Proposes Legislation to Allow Online, Phone & Mail-In Renewals of Drivers’ Licenses & Identification Cards
SANTA FE – New Mexicans would be able to renew their drivers’ licenses and identification cards without having to visit a Motor Vehicle Division office under proposed legislation (Senate Bill 137, sponsored by Senator Phil Griego) that would allow online, phone and mail-in renewals.
“This legislation allows us to provide our customers with more easy and practical options while decreasing wait times at our MVD field offices and improving overall customer satisfaction,” said Rick Homans, Cabinet Secretary for the New Mexico Taxation & Revenue Department.Download PDF
January 14th, 2010
Private Retail Agents to Provide Additional Driver & Vehicle Services in Bernalillo, Santa Fe, Dona Ana and Valencia Counties
SANTA FE -- The New Mexico Motor Vehicle Division has awarded contracts to MVD Express and MVD Specialists to provide additional drivers’ and vehicle services in Bernalillo, Santa Fe, Dona Ana and Valencia Counties.
MVD Express and MVD Specialists, called private retail agents, will operate a combined 18 offices, including four new locations in Albuquerque, and one new location in Los Lunas.
“These companies are great partners to us at MVD,” said Rick Homans, Secretary for the New Mexico Taxation and Revenue Department. “They charge an extra service fee, but customers can take advantage of convenience, evening and weekend operations, and they help to relieve traffic at other state and city MVD locations.”
Download PDF
January 4th, 2010
State Motor Vehicle Division Issues Two New License Plates In Recognition of Eastern New Mexico University & New Mexico Military Institute
SANTA FE – The New Mexico Motor Vehicle Division will issue two special license plates this week in recognition of the New Mexico Military Institute in Roswell and Eastern New Mexico University in Portales.
“This is a great opportunity to showcase two of the storied educational institutions in New Mexico,” said Taxation & Revenue Secretary Rick Homans. “The special license plates provide an opportunity for students, staff and alumni to show their support and loyalty to their favorite school.”
Homans said that proceeds from the sale of these license plates will be distributed to the institutions to assist with academic improvements. Download PDF
December 5th, 2009
MVD Upgrade Will Better Serve Public
There have been times over the years when putting the word "efficient" in the
same sentence as the New Mexico Motor Vehicle Division could lead a person to
sit back and listen to the laughter.
But that was then. MVD has entered the digital age and is offering important
services online. Called DRIVE MVD, the acronym stands for Delivering Results,
Innovation, Value and Efficiency.
Nobody will remember the mandatory marketing title, of course, but this
initiative has great potential. Need to renew your registration — even in Bernalillo
County, which requires an emissions certificate every other year? Drivers should
be able to log on, go to mvd.newmexico.gov, click on "renew a registration" and
be done almost before they've begun. Download PDF
December 2nd, 2009
"DRIVE MVD" to put customers in driver's seat
Dec. 2--How about this for a dilemma: Sit at your home in comfortable pajamas while renewing your vehicle registration, or get out to your local Motor Vehicle Division office and wait in line for the next available clerk.
Secretary Rick Homans, of the New Mexico Taxation and Revenue Department, which oversees the MVD, was in Deming on Tuesday to unveil the "DRIVE MVD" initiative. The new initiatives are designed to improve customer service and improve efficiency by utilizing the website www.mvd.newmexico.gov. "DRIVE MVD is all about putting customers in the driver's seat so they have more options when they do business with MVD and it's our commitment to provide better customer service when they visit our field offices," he said in a release. "We want our customers to remember -- there's no line when you go online." Download PDF
December 2nd, 2009
MVD Web site to speed things up
LAS CRUCES - Tired of standing in line at the state Motor Vehicle Division office? State officials said Tuesday a new Web site, www.mvd.newmexico.gov, that went live this week will help to reduce wait times at local field offices.
Residents seeking to renew their vehicle registrations will now receive a slight discount if they conduct the transaction online, said Taxation and Revenue Department Secretary Rick Homans, during a visit to Las Cruces. Previously, because of an extra fee for vehicle registration renewals done via the Web, the cost wound up being higher than an in-person visit.
"People would go online and start renewing their registration, and they'd realize, 'I'm going to pay more to do this online than I would at the field office,' and just on principle, they got upset," Homans said at a news conference at City Hall. Download PDF | Back to top
November 30th, 2009
MVD puts focus on customer satisfaction
The state Motor Vehicle Division, perhaps the most-dreaded bureaucracy in state government, is making changes. Among new twists for motorists dealing with the agency are the ability to make an appointment with a clerk and an express lane for carrying out the most common transactions.
In addition, residents can use a new Web site to fill out and print some forms before visiting an MVD office, as well as renew registrations at a discount and check the wait time of a local office before leaving home. "Each one of these changes should have a tangible, real impact on the wait times and the level of a customer's satisfaction," Taxation and Revenue Department Secretary Rick Homans said. Download PDF | Back to top
November 30th, 2009
New "DRIVE MVD" Initiative Puts Customers In The Driver's Seat "Remember - there's no line when you go online."
ALBUQUERQUE - The New Mexico Motor Vehicle Division (MVD) today unveiled its new web site (www.mvd.newmexico.gov ) and announced a series of initiatives designed to improve customer service, including discounts for online registration renewals and Fast-Track service in field offices for people at least 75 years old and those customers with quick transactions.
The programs are part of a larger initiative, DRIVE MVD (Delivering Results, Innovation, Value and Efficiency) that will provide a multi-year focus on improved service, according to Rick Homans, Secretary of the New Mexico Taxation and Revenue Department, who oversees the MVD.
"DRIVE MVD is all about putting customers in the driver's seat so they have more options when they do business with MVD and it's our commitment to provide better customer service when they visit our field offices," said Secretary Homans. "We want our customers to remember - there's no line when you go online." Download PDF | Back to top
November 17th, 2009
MVD Reinstates New Mexico Registration Services Inc.
SANTA FE -- The New Mexico Motor Vehicle Division has reinstated New Mexico Registration Services Inc. as a private retail agent, allowing the company to continue processing vehicle title and registration services.
NMRSI was subject to a search recently by the Bernalillo County Sheriff’s Office and all of its equipment was seized as part of the BCSO’s investigation of an NMRSI employee.
The BCSO and the Tax Fraud Investigations Division of the New Mexico Taxation and Revenue Department have notified MVD that neither the owners of NMRSI or the company itself are suspected of any criminal activity. NMRSI has dismissed the employee who is under investigation. Download PDF | Back to top
October 29th, 2009
Taxation & Revenue Department Temporarily Suspends MVD Private Contractor Operations
SANTA FE – State Taxation & Revenue Secretary Rick Homans announced today the Motor Vehicle Division has temporarily terminated its relationship with an Albuquerque-based private MVD contractor after one of its employees has been suspected of issuing titles and registrations for stolen vehicles.
The Bernalillo County Sheriff’s Department searched the offices of New Mexico Registration Services Inc., today and seized computers and other software equipment used for issuing vehicle titles and registrations Download PDF | Back to top
October 28th, 2009
Governor Bill Richardson and First Lady Barbara Richardson Announce Confidential Driver’s License Address Program to Protect Domestic Violence and Sexual Assault Victims
SANTA FE – Governor Bill Richardson and First Lady Barbara Richardson announced today that victims of domestic violence and sexual assault can now apply for confidential driver’s licenses, identification cards and permits at all Motor Vehicle Division offices to protect themselves from their abusers. Review the Confidential Driver's License Address Program
“The Confidential Driver’s License Address Program is yet another tool victims of domestic violence and sexual assault can use to protect themselves from their abusers,” Governor Richardson said. “The objective of this program is to prevent abusers from tracking their victims, to allow victims to feel safe and secure in their surroundings, and to restore a sense of normalcy in their lives.” Download PDF | Back to top
September 11th, 2009
Governor Richardson Announces New Mexico Will Keep Both
Yellow & New Centennial License Plates
SANTA FE – Governor Bill Richardson today announced the results of an online poll
that show a majority of New Mexicans would like an option to pick either the yellow
license plate or the new Centennial plate for their vehicles.
“The people have spoken. They have not only welcomed the new Centennial license
plate, but have a very nostalgic attachment to the classic yellow plate,” said Governor
Richardson. “Therefore, I am directing the Motor Vehicle Division to issue both the old
yellow and the new turquoise as New Mexico’s standard official license plates.”
Download PDF | Back to top
September 10th, 2009
Secretary Homans & Mayor Coss Announce Release
of Santa Fe 400th Anniversary License Plate
SANTA FE – State Taxation and Revenue Secretary Rick Homans and Santa Fe Mayor David Coss today announced the release of a special commemorative license plate to celebrate 400th Anniversary of The City
Different. The new license plate will be available at all Motor Vehicle Division offices in Santa Fe starting
today.
“Instead of a birthday card, the MVD is pleased to deliver this birthday plate,” said Secretary Homans. “We’re
happy to be part of this birthday bash for one of the most unique and historic communities in the nation.”
“As Mayor, I want to thank the Governor and Legislature of the State of New Mexico for recognizing and
supporting our 400th anniversary. The SF 400 license plate is a great way to commemorate this historic year in
New Mexico,” said Mayor Coss. Download PDF | Back to top
September 3rd, 2009
Secretary Homans & Mayor Miyagishima Announce
Release of Las Cruces License Plate
SANTA FE – State Taxation and Revenue Secretary Rick Homans and Las Cruces Mayor Ken Miyagishima
today announced the release of a special license plate in recognition of New Mexico’s second largest city and to
help fund Las Cruces’ recreation programs. The new license plate featuring sunrise over the Organ Mountains
will be available to Las Cruces city residents only starting Friday, Sept. 4.
“This is a great opportunity to showcase one of our beautiful cities that has a storied history, culture and
tradition,” said Secretary Homans. “We are also making history as this is the first time ever the Motor Vehicle
Division has issued a license plate named for a city in New Mexico.”
“Having our own license plate is significant in two very important areas,” said Mayor Miyagishima. “First, it
would be unique only to Las Cruces, helping the community brand itself. And secondly, it would generate much
needed revenue for the city’s recreation programs.”Download PDF | Back to top
August 31th, 2009
More New Mexicans Sign Up As Organ Donors
SANTA FE – Over 20,000 New Mexicans have signed up as organ donors in less than two weeks since
Governor Bill Richardson publicly registered himself as an organ donor. Of that, nearly 200 New Mexicans
utilized the new online donor registry website that the Governor announced earlier this month.
“Governor Richardson’s leadership on this issue and his very public pronouncement as a registered organ donor
has certainly helped raise awareness about the importance of organ donations,” State Taxation & Revenue
Secretary Rick Homans said. “I also want to commend the efforts of New Mexico Donor Services for their
relentless campaign to bring attention to this life-saving issue.”Download PDF | Back to top
August 11th, 2009
Governor Bill Richardson Unveils New Centennial License Plate
SANTA FE – Governor Bill Richardson today unveiled a new state license plate to commemorate 100 years of New Mexico’s statehood. The new plate incorporates a “retro” design based on license plates of the past. Against a turquoise background, a nod to our state gemstone, it follows law and custom by including the red and yellow colors that the Spanish brought with them to the New World, and the proud symbol on our state flag – the Zia.Download PDF
License Plate History | Vintage Plates
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