October 14, 2013
Memphis Resident Indicted in New Mexico Driver’s License Fraud Scheme
ALBUQUERQUE – An illegal foreign national from Memphis, Tenn., has been indicted on fraud and forgery charges for allegedly helping other undocumented immigrants living outside the State to obtain New Mexico driver’s licenses.
September 10, 2013
SANTA FE – New Mexico residents receiving automated phone calls claiming to be from the Motor Vehicle Division offering cheaper auto insurance rates are being warned against potential insurance fraud.
May 3, 2013
Governor Martinez Special Guest at MVD Community Appreciation Day in Carlsbad
CARLSBAD – Governor Martinez will attend the first MVD Community Appreciation Day in Carlsbad this Saturday to congratulate MVD staff and community leaders for working together to improve customer service by cutting down on the wait times at its Carlsbad office from more than 90 minutes to about four minutes in a four-month period.
April 23, 2013
Motor Vehicle Division Wins Piñon Recognition from Quality New Mexico
SANTA FE - State Motor Vehicle Division was presented with Piñon Recognition Award today by Quality New Mexico as it begins to implement several proactive approaches to improve operational efficiencies and customer service.
April 10, 2013
Two Illegal Immigrants from New York Arrested Trying to Fraudulently Obtain New Mexico Driver’s Licenses
SANTA FE – Two illegal immigrants from New York who responded to a newspaper advertisement to obtain a New Mexico driver’s licenses and then paid $1,500 each were arrested Tuesday in Albuquerque on charges of trying to fraudulently obtain those licenses.
April 10, 2013
Two Arrested Trying to Illegally Obtain New Mexico Driver Licenses
SANTA FE – Two illegal foreign nationals, one of whom is part of a driver’s license crime syndicate, were arrested for fraudulently applying for a New Mexico driver license on Friday in Farmington.
March 27, 2013
State Motor Vehicle Division Offices Close Friday Noon for Seasonal Observance
SANTA FE – The New Mexico Motor Vehicle Division will be closing its offices at Friday noon for seasonal observance. However, New Mexicans who want to renew their vehicle registrations or driver’s licenses can still do so online by visiting www.mvd.newmexico.gov
February 22, 2013
Four Arrested Trying To Illegally Obtain NM Driver Licenses
SANTA FE - Three foreign nationals from Ecuador were arrested for fraudulently applying for a New Mexico driver license on Thursday in Albuquerque. One other individual was arrested with providing the fraudulent documents.
February 19, 2013
Motor Vehicle Division Now Accepts VISA Cards
SANTA FE – The New Mexico Motor Vehicle Division is now accepting VISA credit cards at all state- and local municipalities-run MVD offices after the credit card company changed its policy on accepting extra fees.
February 6, 2013
MVD Warns Against Potential Scam That Claims to Reduce Auto Insurance Rates for New Mexicans
SANTA FE – The State Motor Vehicle Division is warning New Mexicans against a potential insurance scam that claims to reduce auto insurance rates by requesting to disclose personal information on phone.
January 17, 2013
Motor Vehicle Division Invites Proposals to Implement Customer-Friendly System to Better Serve New Mexicans
SANTA FE – The New Mexico Motor Vehicle Division is requesting proposals to design, develop, and implement a modern driver and vehicle information system to replace the existing computer systems.
January 15, 2013
Motor Vehicle Division Offers New Services to Make Online Appointments in Albuquerque
SANTA FE - As an initiative to improve customer satisfaction, the New Mexico Motor Vehicle Division (MVD) is making it easier for citizens to make an online appointment and avoid the inconvenience of standing in line in the Greater Albuquerque Metro Area.
January 7, 2013
Brazilian Nationals Arrested for Trying to Fraudulently Obtain New Mexico Driver’s Licenses
SANTA FE – Taxation and Revenue Secretary Demesia Padilla today announced that State and Federal agents on Friday arrested seven illegal immigrants from Brazil and Mexico who are accused of trying to obtain New Mexico driver’s licenses by using fraudulent documents.
November 15, 2012
State to Unveil “Veteran’s Designation” Driver’s License
(ALBUQUERQUE, NM)—The state of New Mexico is announcing the launch of a new “Veteran’s Designation” Driver’s License at an 11am news conference on November 16 in Albuquerque at the state Motor Vehicle Division (MVD) office located in the Sandia Vista Shopping Center at 11500 Menaul Blvd. NE (near Juan Tabo Blvd).
September 12, 2012
New Mexico Ranked Sixth in the Nation for Organ Donor Registration Rates
ALBUQUERQUE - New Mexico has been ranked sixth in the nation for registering individuals to be organ, tissue and eye donors at the New Mexico Motor Vehicle Division, according to New Mexico Donor Services.
July 13, 2012
New Motor Vehicle Registration Renewal Mailers Save The State $330,000 In Postage and Operations Costs
SANTA FE – In an effort to save money and also urge more New Mexicans to renew their vehicle registrations online, the State Motor Vehicle Division is sending renewal postcards instead of renewal packets with self-addressed envelopes. The State will save $330,000 in postage and administrative costs a year as a result of this initiative.
June 13, 2012
Two More Suspects in Driver’s License Ring Arrested in Portales
PORTALES – Ninth Judicial District Attorney Matthew Chandler announced today that two additional suspects in an illegal foreign national driver’s license ring have been arrested by local law enforcement.
June 8, 2012
New MVD Director
SANTA FE – State Taxation and Revenue Department Secretary Demesia Padilla today announced the appointment of a seasoned strategic planner and management expert to head the Motor Vehicle Division. Mark Williams was named the new Director for the Motor Vehicle Division.
June 7, 2012
Authorities Bust Sophisticated New Mexico Driver's License Fraud Ring
In One of the Largest Driver’s License Schemes Uncovered to Date, Dozens of NM Licenses Were Fraudulently Provided to Foreign Nationals From Mexico, El Salvador, Brazil, Guatemala, Uruguay and Honduras, Now Living in Georgia, Florida, South Carolina, Illinois...
February 6, 2012
Motor Vehicle Division To Move Into New Offices In Truth or Consequences
SANTA FE – The New Mexico Taxation and Revenue Department today announced that the Motor Vehicle Division Office in Truth or Consequences will be moving into a new location on Monday, Feb. 13, 2012. Because of this move the old MVD office located at 1912 N. Date Street will be closed this Wednesday through Friday.
The new MVD office located at 163 New School Road in TorC will open for normal business at 8 a.m. Monday, Feb. 13, 2012. The new office is nearly 800 square foot larger than the old location with more customer parking spots, including space for commercial vehicles.
January 4, 2012
Motor Vehicle Division Offers New Services to Customer Through Interactive Phone System
SANTA FE – New Mexicans can now renew their vehicle and boat registrations, check driver’s license status or pay traffic citations through an interactive phone system without having to visit a Motor Vehicle Division office or talking to a customer service agent.
September 28, 2011
Chinese Ring Leader Found Guilty Of Peddling New Mexico Driver’s Licenses To Out-Of-State Illegal Immigrants
SANTA FE – An illegal Chinese immigrant who helped obtain New Mexico driver’s licenses for several other illegal immigrants from her country by using fraudulent residential documents was convicted today of conspiracy.
September 22, 2011
Picacho MVD Office In Las Cruces Moving
SANTA FE – The New Mexico Motor Vehicle Division today announced that the Picacho MVD office in Las Cruces will be relocated into a new and bigger location on Del Rey Boulevard.
September 20, 2011
Motor Vehicle Division Rolls Out Program To Protect Victims Of Identity Theft
SANTA FE – State Taxation and Revenue Secretary Demesia Padilla today announced that the Motor Vehicle Division has begun implementing a new program to help victims of identity theft in New Mexico.
May 6, 2011
Centennial License Plate Selected As The Best
SANTA FE – The New Mexico Motor Vehicle Division was presented with the Best License Plate in the United States Award for its Centennial License Plate at a special ceremony held at the New Mexico History Museum in downtown Santa Fe on Monday, May 16.
The event was attended by Governor Susana Martinez, Taxation & Revenue Secretary Demesia Padilla, Motor Vehicle Division Director Keith Perry, Cultural Affairs Department Secretary Veronica Gonzales and Tourism Secretary Monique Jacobson.
April 20, 2011
State Officials Hold Ceremonial Ribbon Cutting Event to Open New Santa Fe MVD Office
SANTA FE – State Taxation & Revenue Secretary Demesia Padilla, General Services Secretary Ed Burckle, Motor Vehicle Division Director Keith Perry and other state officials today held a ceremonial ribbon cutting to open the new MVD office on the City’s Southside.
March 7, 2011
Illegal Immigrants Indicted In New Mexico Driver’s License Scheme
SANTA FE – Four illegal foreign nationals, including the ring leader who is accused of charging $6,000 per individual to fraudulently obtain a New Mexico driver’s license, have been indicted on felony criminal charges. This is the sixth incident in the last seven months involving criminal operators bringing out-of-state illegal immigrants to New Mexico for the sole purpose of obtaining a license.
February 18, 2011
ILLEGAL IMMIGRANTS BUSTED IN NEW MEXICO DRIVER’S LICENSE SCHEME
SANTA FE – Governor Susana Martinez announced today that state and federal investigators have exposed yet another criminal enterprise that is using false residential documents to obtain New Mexico driver’s licenses for illegal immigrants.
February 16, 2011
MVD Offices Statewide Will Not Issue or Renew Drivers’ Licenses & IDs on Monday Because of Systems Upgrade
SANTA FE – All Motor Vehicle Division offices statewide, including those operated by cities and privately-run, will not be able to issue a new driver’s license or identification card or renew an existing one Monday, February, 21, 2011, because of mandatory systems upgrades by the Federal Motor Carrier Safety Administration.
This one-day suspension of service applies only to regular and commercial drivers’ licenses, and IDs. MVD offices will be open Monday for other services such as vehicle registrations, VIN inspections, road tests, etc.
January 28th, 2011
Former MVD Clerk Indicted on Charges of Stealing Money From the State
SANTA FE – A former New Mexico Motor Vehicle Division clerk in Las Cruces has been indicted on charges of stealing money from the State while employed with MVD.
August 11th, 2009
Governor Bill Richardson Unveils New Centennial License Plate
SANTA FE – Governor Bill Richardson today unveiled a new state license plate to commemorate 100 years of New Mexico’s statehood. The new plate incorporates a “retro” design based on license plates of the past. Against a turquoise background, a nod to our state gemstone, it follows law and custom by including the red and yellow colors that the Spanish brought with them to the New World, and the proud symbol on our state flag – the Zia.
License Plate History | Vintage Plates
August 31st, 2009
More New Mexicans Sign Up As Organ Donors
– Over 20,000 New Mexicans have signed up as organ donors in less than two weeks since Governor Bill Richardson publicly registered himself as an organ donor. Of that, nearly 200 New Mexicans utilized the new online donor registry website that the Governor announced earlier this month.
“Governor Richardson’s leadership on this issue and his very public pronouncement as a registered organ donor has certainly helped raise awareness about the importance of organ donations,” State Taxation & Revenue Secretary Rick Homans said. “I also want to commend the efforts of New Mexico Donor Services for their relentless campaign to bring attention to this life-saving issue.”
September 3rd, 2009
Secretary Homans & Mayor Miyagishima Announce Release of Las Cruces License Plate
SANTA FE – State Taxation and Revenue Secretary Rick Homans and Las Cruces Mayor Ken Miyagishima
today announced the release of a special license plate in recognition of New Mexico’s second largest city and to
help fund Las Cruces’ recreation programs. The new license plate featuring sunrise over the Organ Mountains
will be available to Las Cruces city residents only starting Friday, Sept. 4.
“This is a great opportunity to showcase one of our beautiful cities that has a storied history, culture and
tradition,” said Secretary Homans. “We are also making history as this is the first time ever the Motor Vehicle
Division has issued a license plate named for a city in New Mexico.”
“Having our own license plate is significant in two very important areas,” said Mayor Miyagishima. “First, it
would be unique only to Las Cruces, helping the community brand itself. And secondly, it would generate much
needed revenue for the city’s recreation programs.”
September 10th, 2009
Secretary Homans & Mayor Coss Announce Release of Santa Fe 400th Anniversary License Plate
SANTA FE – State Taxation and Revenue Secretary Rick Homans and Santa Fe
Mayor David Coss today announced the release of a special commemorative
license plate to celebrate 400th Anniversary of The City
Different. The new license plate will be available at all Motor
Vehicle Division offices in Santa Fe starting
“Instead of a birthday card, the MVD is pleased to deliver this birthday plate,” said Secretary Homans. “We’re
happy to be part of this birthday bash for one of the most unique and historic communities in the nation.”
“As Mayor, I want to thank the Governor and Legislature of the State of New Mexico for recognizing and
supporting our 400th anniversary. The SF 400 license plate is a great way to commemorate this historic year in
New Mexico,” said Mayor Coss.
September 11th, 2009
Governor Richardson Announces New Mexico Will Keep Both Yellow & New Centennial License Plates
SANTA FE – Governor Bill Richardson today announced the results of an online poll
that show a majority of New Mexicans would like an option to pick either the yellow
license plate or the new Centennial plate for their vehicles.
“The people have spoken. They have not only welcomed the new Centennial license
plate, but have a very nostalgic attachment to the classic yellow plate,” said Governor
Richardson. “Therefore, I am directing the Motor Vehicle Division to issue both the old
yellow and the new turquoise as New Mexico’s standard official license plates.”
October 28th, 2009
Governor Bill Richardson and First Lady Barbara Richardson Announce Confidential Driver’s License Address Program to Protect Domestic Violence and Sexual Assault Victims
SANTA FE – Governor Bill Richardson and First Lady Barbara
Richardson announced today that victims of domestic violence and sexual
assault can now apply for confidential driver’s licenses, identification
cards and permits at all Motor Vehicle Division offices to protect
themselves from their abusers. Review the Confidential Driver's License Address Program
“The Confidential Driver’s License Address Program is yet another
tool victims of domestic violence and sexual assault can use to protect
themselves from their abusers,” Governor Richardson said. “The objective
of this program is to prevent abusers from tracking their victims, to
allow victims to feel safe and secure in their surroundings, and to
restore a sense of normalcy in their lives.”
October 29th, 2009
Taxation & Revenue Department Temporarily Suspends MVD Private Contractor Operations
SANTA FE – State Taxation & Revenue Secretary Rick Homans
announced today the Motor Vehicle Division has temporarily terminated
its relationship with an Albuquerque-based private MVD contractor after
one of its employees has been suspected of issuing titles and
registrations for stolen vehicles.
The Bernalillo County Sheriff’s Department searched the offices of
New Mexico Registration Services Inc., today and seized computers and
other software equipment used for issuing vehicle titles and
November 17th, 2009
MVD Reinstates New Mexico Registration Services Inc.
SANTA FE -- The New Mexico Motor Vehicle Division has reinstated New
Mexico Registration Services Inc. as a private retail agent, allowing
the company to continue processing vehicle title and registration
NMRSI was subject to a search recently by the Bernalillo County
Sheriff’s Office and all of its equipment was seized as part of the
BCSO’s investigation of an NMRSI employee.
The BCSO and the Tax Fraud Investigations Division of the New
Mexico Taxation and Revenue Department have notified MVD that neither
the owners of NMRSI or the company itself are suspected of any criminal
activity. NMRSI has dismissed the employee who is under investigation.
November 30th, 2009
New "DRIVE MVD" Initiative Puts Customers In The Driver's Seat "Remember - there's no line when you go online."
ALBUQUERQUE - The New Mexico Motor Vehicle Division (MVD) today unveiled its new web site (www.mvd.newmexico.gov
) and announced a series of initiatives designed to improve customer
service, including discounts for online registration renewals and
Fast-Track service in field offices for people at least 75 years old and
those customers with quick transactions.
The programs are part of a larger initiative, DRIVE MVD (Delivering
Results, Innovation, Value and Efficiency) that will provide a
multi-year focus on improved service, according to Rick Homans,
Secretary of the New Mexico Taxation and Revenue Department, who
oversees the MVD.
"DRIVE MVD is all about putting customers in the driver's seat so
they have more options when they do business with MVD and it's our
commitment to provide better customer service when they visit our field
offices," said Secretary Homans. "We want our customers to remember -
there's no line when you go online."
November 30th, 2009
MVD puts focus on customer satisfaction
The state Motor Vehicle Division, perhaps the most-dreaded
bureaucracy in state government, is making changes.
Among new twists for motorists dealing with the agency are the ability
to make an appointment with a clerk and an express lane for carrying out
the most common transactions.
In addition, residents can use a new Web site to fill out and print
some forms before visiting an MVD office, as well as renew
registrations at a discount and check the wait time of a local office
before leaving home.
"Each one of these changes should have a tangible, real impact on the
wait times and the level of a customer's satisfaction," Taxation and
Revenue Department Secretary Rick Homans said.
Read More >>
December 2nd, 2009
MVD Web site to speed things up
LAS CRUCES - Tired of standing in line at the state Motor Vehicle Division office?
State officials said Tuesday a new Web site, www.mvd.newmexico.gov, that went live this week will help to reduce wait times at local field offices.
Residents seeking to renew their vehicle registrations will now
receive a slight discount if they conduct the transaction online, said
Taxation and Revenue Department Secretary Rick Homans, during a visit to
Las Cruces. Previously, because of an extra fee for vehicle
registration renewals done via the Web, the cost wound up being higher
than an in-person visit.
"People would go online and start renewing their registration, and
they'd realize, 'I'm going to pay more to do this online than I would at
the field office,' and just on principle, they got upset," Homans said
at a news conference at City Hall.
Read More >>
December 2nd, 2009
"DRIVE MVD" to put customers in driver's seat
Dec. 2--How about this for a dilemma: Sit at your home in comfortable
pajamas while renewing your vehicle registration, or get out to your
local Motor Vehicle Division office and wait in line for the next
Secretary Rick Homans, of the New Mexico Taxation and Revenue
Department, which oversees the MVD, was in Deming on Tuesday to unveil
the "DRIVE MVD" initiative. The new initiatives are designed to improve
customer service and improve efficiency by utilizing the website www.mvd.newmexico.gov
"DRIVE MVD is all about putting customers in the driver's seat so they
have more options when they do business with MVD and it's our commitment
to provide better customer service when they visit our field offices,"
he said in a release. "We want our customers to remember -- there's no
line when you go online."
Read More >>
December 5th, 2009
MVD Upgrade Will Better Serve Public
There have been times over the years when putting the word "efficient" in the same sentence as the New Mexico Motor Vehicle Division could lead a person to sit back and listen to the laughter.
But that was then. MVD has entered the digital age and is offering important services online. Called DRIVE MVD, the acronym stands for Delivering Results, Innovation, Value and Efficiency.
Nobody will remember the mandatory marketing title, of course, but this initiative has great potential. Need to renew your registration — even in Bernalillo County, which requires an emissions certificate every other year? Drivers should be able to log on, go to mvd.newmexico.gov, click on "renew a registration" and be done almost before they've begun.
January 4th, 2010
State Motor Vehicle Division Issues Two New License Plates In Recognition of Eastern New Mexico University & New Mexico Military Institute
SANTA FE – The New Mexico Motor Vehicle Division will issue two special license plates this week in recognition of the New Mexico Military Institute in Roswell and Eastern New Mexico University in Portales.
“This is a great opportunity to showcase two of the storied educational institutions in New Mexico,” said Taxation & Revenue Secretary Rick Homans. “The special license plates provide an opportunity for students, staff and alumni to show their support and loyalty to their favorite school.”
Homans said that proceeds from the sale of these license plates will be distributed to the institutions to assist with academic improvements.
January 14th, 2010
Private Retail Agents to Provide Additional Driver & Vehicle Services in Bernalillo, Santa Fe, Dona Ana and Valencia Counties
SANTA FE -- The New Mexico Motor Vehicle Division has awarded contracts to MVD Express and MVD Specialists to provide additional drivers’ and vehicle services in Bernalillo, Santa Fe, Dona Ana and Valencia Counties.
MVD Express and MVD Specialists, called private retail agents, will operate a combined 18 offices, including four new locations in Albuquerque, and one new location in Los Lunas.
“These companies are great partners to us at MVD,” said Rick Homans, Secretary for the New Mexico Taxation and Revenue Department. “They charge an extra service fee, but customers can take advantage of convenience, evening and weekend operations, and they help to relieve traffic at other state and city MVD locations.”
January 22nd, 2010
New Mexico Motor Vehicle Division Proposes Legislation to Allow Online, Phone & Mail-In Renewals of Drivers’ Licenses & Identification Cards
SANTA FE – New Mexicans would be able to renew their drivers’
licenses and identification cards without having to visit a Motor
Vehicle Division office under proposed legislation (Senate Bill 137,
sponsored by Senator Phil Griego) that would allow online, phone and
“This legislation allows us to provide our customers with more easy and
practical options while decreasing wait times at our MVD field offices
and improving overall customer satisfaction,” said Rick Homans, Cabinet
Secretary for the New Mexico Taxation & Revenue Department.
January 28th, 2010
Governor Bill Richardson Issues New Centennial License Plates Now Available At MVD Offices
SANTA FE – Governor Bill Richardson, joined by other state officials,
today issued the first Centennial turquoise license plates that are now
available at all Motor Vehicle Division offices across the state.
“New Mexicans can now proudly display this truly unique license
plate on their vehicles as we commemorate our historic Centennial. The
new turquoise plate is distinctively New Mexican that will travel across
the country to promote our rich history, culture and tradition,” said
February 1, 2010
Motor Vehicle Division Issues Licenses to Three "Super Title Service Companies" to Provide Additional Vehicle Services for Commercial Customers
SANTA FE -- The New Mexico Motor Vehicle Division has issued licenses
to three companies - Complete Compliance Services, New Mexico
Independent Auto Dealers Association and New Mexico Auto Dealers
Association - to provide vehicle services for commercial customers.
MVD is also in the process of issuing two additional licenses to Rapid MVD and ASAP MVD.
“These private agents provide essential services to auto dealers,
commercial trucking companies and New Mexico businesses and
corporations,” said Rick Homans, Secretary for the New Mexico Taxation
& Revenue Department. “They are an integral part of MVD operations
and they address the needs of our commercial clients in a timely
March 12th, 2010
MVD Offers New Online Service to Answer That Persistent Question, "Where's My Driver's License?"
SANTA FE – The State Motor Vehicle Division is offering a new feature on its website (www.mvd.newmexico.gov)
that will allow individuals who have been issued temporary paper
licenses to go online and check the status of their permanent drivers’
licenses and identification cards.
“This new application provides our customers with a real-time answer to
that persistent question from those holding a temporary paper license,
‘Where is my permanent license?’” said Rick Homans, Secretary of New
Mexico Taxation & Revenue Department. “We are hopeful this will be a
useful service to customers and will reduce the volume of calls we
receive at our call center and field offices.”
Since April 2008, the State began using a new secure driver's license to
protect New Mexicans from identity theft, along with addressing other
security concerns. Customers are issued a temporary paper license valid
for 45 days when they come in to apply for a new driver’s license or
renew their existing licenses. MVD then runs the customer information
through a security check to ensure they have no driving violations, have
valid insurance and have been current with child support payments, if
applicable. The same procedure is also used to issue identification
April 9th, 2010
State Motor Vehicle Division Issues Three New License Plates In Recognition of Boy Scouts, Adopt A Child & Highlands University
SANTA FE – The New Mexico Motor Vehicle Division will issue three
special license plates this week in recognition of the Boy Scouts of
America 100th Year Anniversary, Adopt-a-Child, and New Mexico Highlands
“We are happy to work with each of these important organizations to help
promote their programs to New Mexico, and beyond,” said Michael
Sandoval, director of the Motor Vehicle Division of the Taxation and
May 10th, 2010
Woman Pleads Guilty in Fraudulent Residency Document Scheme
ALBUQUERQUE – A 47-year-old Albuquerque woman pleaded guilty to
several felony charges in connection with providing false residency
documents to foreign nationals applying for New Mexico drivers’
Rosa Pardo-Marrufo pleaded guilty last Thursday to four counts of
conspiracy to commit forgery; two counts of altering, forging or making a
fictitious license; two counts of perjury; and three counts of forgery
before Second Judicial District Court Judge Denise Barela Shepherd.
May 12th, 2010
New Mexicans Warned About Fake Driver’s License Scam
SANTA FE – New Mexicans are being warned about a criminal enterprise that is using their residential addresses
to create false documents and obtain drivers’ licenses for foreign nationals.
The perpetrators are selecting random names and addresses of New Mexico residents from the phone book and
using that information to file the “Official Mail Forwarding Change of Address Order Form” with the United
States Postal Service. Using the same information, they are also generating false residential documents to obtain
drivers’ licenses. Those driver’s licenses would then be forwarded to out of state addresses.
June 30th, 2010
State Motor Vehicle Division Will Permanently Close Cottonwood Branch Office in Albuquerque on Friday
SANTA FE – The New Mexico Motor Vehicle Division will permanently
close its Cottonwood Mall branch in Albuquerque after business hours
this Friday, and redeploy the 15 employees to other city offices to
maintain service levels to customers.
The closure will save MVD $125,000 annually - about 10% of the $1.2
million budget cut that MVD received in the recently enacted FY 2011
state budget. MVD's annual general fund budget in FY10 was $14.2
million, and it was reduced to $13 million in FY11.
July 14th, 2010
State-Run Motor Vehicle Division Offices Will Operate At Normal Business Hours
SANTA FE – The New Mexico Motor Vehicle Division will continue to
operate all its offices at normal hours from 8 a.m. to 4 p.m., reversing
its earlier decision to close MVD offices at 3:30 p.m. to save overtime
“MVD is rolling out a series of new initiatives, including allowing
our customers to make on-line appointments and a new point-of-sale
system. In order to avoid impacting services and to provide adequate
time to implement these new programs, we have decided to keep our normal
business hours,” said Michael Sandoval, Director of the MVD.
Sandoval said the agency will revisit this issue after successful implementation of these new services.
July 27, 2010
New Mexico Organ Donor Registry Reaches One Millionth Mark
ALBUQUERQUE – Governor Bill Richardson announced today that one million New Mexicans have now registered to be organ and tissue donors at the Motor Vehicle Division or on the new online Donate Life Donor Registry at www.nmdonor.org.
"The generosity of New Mexicans is at the core of the success of the Donate Life Donor Registry" said Governor Richardson. "We have made it easy for New Mexicans to just login and sign up as organ donors and they are responding in record numbers."
September 22, 2010
New Mexico MVD Online Receives The Digital Government Achievement Award
SANTA FE – The new and improved MVD website that allows customers to renew registrations online and check wait times at field offices among several other features was recently recognized with the Digital Government Achievement Award.
The Center for Digital Government, a Sacramento, California-based national research group, announced the Award earlier this month. The Award recognizes outstanding government portals and websites based on their innovations, functionality and efficiencies.
“We‟re pleased with this Award that recognizes our continued commitment to improve customer service and provide easy and practical online options to our customers,” said Michael Sandoval, Director of the Motor Vehicle Division.
“The MVD Online represents the best in government-to-citizen state Web sites,” said Cathilea Robinett, executive director of the Center for Digital Government. “Each year, state and local governments continue to make strides towards implementing better access and more efficient Web delivery of public services.”