Chapter 9, Section E:|
Readers for Customers with Disabilities
Revised July 22, 2008
If the customer meets the requirements below, the reader must be a MVD Agent, not a family member or friend.
The disability must be covered by the Americans with Disabilities Act (ADA).
Illiteracy does not fall under the category of a disability and is not covered by the ADA.
The disability must be documented by the customerís medical provider or a school administrator. Acceptable documentation is typically a letter on the medical providerís or schoolís letterhead explicitly stating that the customer has a disability that is covered by the American Disabilities Act.
We will also accept (PQU#69) the statement of a New Mexico Division of Vocational Rehabilitation (DVR) counselor, on DVR letterhead, that a customer has a disability covered by the Americans with Disabilities Act (ADA) and must have the driverís license written exam read to him or her.