Revised November 9, 2012
The Procedural Quick Updates deal with specific
MVD procedures and practices. Managers and Supervisors should consistently
distribute the updates to all personnel and integrate them into regular
information and training sessions. The entire set of updates is posted here for
easy reference and reproduction within the MVD community.
VETERAN Designation Now Available on permits, DLs and IDs
(November 9, 2012)
Effective Tuesday, November 13, those customers who present a current Veterans ID Card, DD214, or other military discharge document showing honorable discharge will be eligible to receive the new VETERAN designation on their new and renewal permits, drivers’ licenses and IDs.
Odometer Statement – Actual
Mileage or Not Actual Mileage
(July 12, 2012)
Effective immediately, whoever has the legal
ability to transfer title also has the ability to assert actual mileage
(“to the best of my knowledge”), except when there is a gap in the
vehicle’s ownership history such that the transferor cannot reasonably
claim to have knowledge of the vehicle’s actual mileage.
#138 - Registration Renewal Postcards
(July 2, 2012)
Effective June 29, all vehicle registration renewal
notices are being sent in a new postcard format. The new format is much
less expensive to print and send, and it will encourage owners to renew
online or by phone using our new and improved IVR system.
Instruction Permits Expiration
Extended to Four Years (June 7, 2012)
Effective Monday, April 9, 2012, all new and renewal instruction permits
issued by the Motor Vehicle Division shall be for a four-year period,
except when a shorter period is required due to a medical report or
because the applicant will turn 21 in less than four years.
Effective June 1, 2012, the driver education
schools are no longer authorized to issue new or renewal blue
Central Issuance of OHV
Effective Wednesday, February 8, 2012, MVD field offices will no longer
issue off-highway vehicle (OHV) registrations over the counter. Instead,
OHV registrations will be centrally issued and sent to customers by U.S.
Stolen Title Check in MVD 2.0
(December 7, 2011)
Effective Monday, December 12, 2011, on
every first-time out-of-state vehicle title transaction, MVD 2.0 will
check the title presented by the customer against a database of stolen
titles. The transaction will be stopped if there is a match.
#134 - New Blood Donor Recognition Special Plate (August 19, 2011)
A new Blood Donor Recognition special plate is now
available and can be ordered using the Application for Blood Donor
Recognition Special Plate form (MVD-11308).
#133 - Affidavit of Non-Use and the Penalty
for Late Registration (August 10, 2011)
The Affidavit of Non-Use of Vehicle form MVD-11268
is to be used only for the purpose of compliance with the Mandatory
Financial Responsibility Act (MFRA). Neither MVD-11268 nor any other
form or stamp may be used for any purpose related to late payment of
vehicle registration fees.
#132 - No ID for Anyone who has a Driver’s
License (August 10, 2011)
Effective Monday, August 15, 2011, MVD agents
(including state, county-municipal and private retail agent offices) are
instructed not to issue a new or renewal identification card to anyone
who has a current driver’s license from any state.
Do not title any
vehicle or vessel in the name of a d/b/a business
(November 28, 2011)
MVD agents, including state, county-municipal and PRA offices and title
service companies (TSCs) may not title any vehicle or
vessel in the name of a business that is not an actual legal entity such
as a corporation or LLC.
Do not ever accept titles with
MVD agents, including field office agents and title service companies
(TSCs), should never process any title transaction when there is
a sticker on the title.
GDL - Extension of Minimum Period
for Permit and Provisional License
Effective June 17,
the minimum period that an Applicant must hold an
instruction permit before obtaining a provisional license, or a
provisional license before obtaining a regular license, may be extended
by 30 days or more based on traffic violations committed while driving
with the permit or provisional license.
50% Disabled Veteran’s Plate and
Free Registration (June
Effective June 17,
special disabled veteran registration plates are available to veterans
The Application for Military Service Special Plate (MVD-10353) has been revised to reflect the change from 100% to 50%.
Do not accept Applicant’s
Affidavit of New Mexico Residency
(May 25, 2011)
Effective May 26, 2011 we will no longer
accept the Applicant’s Affidavit of New Mexico Residency (MVD-10023) for
New NADA Vehicle Valuation
Effective May 19, 2011, a new NADA valuation
process will run in the background in MVD 2.0 and, for most used vehicle
transfers, will automatically determine the appropriate vehicle value
and the correct motor vehicle excise tax.
#125 - DWI Gate
(December 17, 2010)
Effective December 20, 2010, field offices may now
process drivers’ license reinstatements for those customers who have
satisfied the applicable DWI revocation period and ignition interlock
license requirements, and may issue temporary licenses, without prior
approval from the Compliance Unit.
Central Issuance of Boat
Effective December 16, 2010, we will use
a central issuance process for all new and renewal boat registrations. A
temporary boat registration, printed at the field office, will be valid
for 45 days from the date of issue. The permanent registration and
sticker will be sent to the customer by U.S. mail.
New Farm and Ranch
Heritage Special Plate
(December 15, 2010)
A Farm and Ranch Heritage special plate is
now available and can be ordered using the new Application for Farm and
Ranch Heritage Special Plate form (MVD-10106)
#122 - VIN Inspections Good
for 30 Days, Effective January 1 (December 8, 2011)
Effective January 1, 2011, VIN inspections will be
good for 30 days (vs. 90 days currently) from the date on the completed
Affidavit of V.I.N. form (MVD-10861).
#121 - Drug & Alcohol Test
Reporting by Employers of CDL Drivers (November 17, 2010)
Employers of commercial (CDL) drivers are now
required to report positive drug and alcohol test results and refusals
to test, using the Employer’s Submission of Controlled Substance Test
Results form (MVD-11174),
which must be submitted directly to MVD’s CDL Unit.
New Western New Mexico University
(October 27, 2010)
The new Western New Mexico University
(WNMU) special plate is now available using the revised Application for
Collegiate Registration Plate (MVD-11322).
Commercial Drivers License (CDL)
(October 20, 2010)
CDL applicants and licensees are no
longer required to submit their DOT Medical Examination Certification
(Long Form). MVD Field Offices can accept the Medical Examiner's
Certificate to issue all CDLs, including permits, first time CDLs,
renewals, replacements, upgrades, and no-fee corrections. All other
document requirements remain unchanged. MVD Field Offices are not
required to fax the certificates to the CDL Medical Unit for review.
This PQU replaces PQU #4.
New Bass Fishing and
4-H Special Plates
(September 8, 2010)
Bass Fishing and 4-H Special Plates are now available using new forms
Fishing) and MVD-10104 (4-H).
Gender Designation Change – Form
and Process (July 21, 2010)
A new Gender Designation Change Request form (MVD-10237)
and procedure are now available for individuals who wish to change the
gender designation on their New Mexico drivers’ licenses or IDs.
Applicant’s Affidavit of New
(June 21, 2010)
This PQU has been replaced by
(May 25, 2011).
HP Placards for Customers without
DL or ID (June 2, 2010)
Effective Monday, June 7, 2010, a
customer is no longer required to have a New Mexico DL or ID in order to
obtain a mobility limitation (HP) parking placard. And every new and
renewal permanent HP placard will now expire four years from the date of
issue of the placard.
Birth Certificates (May 26, 2010)
A government-issued document that is a
legal record of an individual’s birth and includes the individual’s name
and date of birth is acceptable as a birth certificate, regardless of
how the document may be titled or headed. A birth certificate will
usually (but not necessarily) also include the location of birth and the
names of one or both parents.
Recording Customers’ Email Addresses in MVD 2.0 (April 21, 2010)
Effective immediately, MVD agents should ask for and record the
customer’s email address whenever MVD 2.0 provides the opportunity to do
#112 - New
Boy Scouts, Child Adoption and NMHU Special Plates (April 21, 2010)
New Boy Scouts of America Centennial, Child Adoption Awareness and
New Mexico Highlands University (NMHU) Special Plates are now available.
When it is required that an affidavit, translation or other document
be notarized, the notary public who performs the notarization must
follow certain specific procedures as dictated by statute.
Translations (March 17, 2010)
Whenever it is required that a foreign-language document be
translated into English, the translation must be certified by the
translator as a full and complete translation of the document.
Parental Responsibility – Evidence of CSED Compliance
(February 16, 2010)
MVD now receives all Parental
Responsibility Certificates of Compliance (COCs) electronically from the
Child Support Enforcement Division (CSED) and will no longer accept hard
Excise Tax on Commercial Vehicles
(January 6, 2010)
Vehicles that are over 26,000
lbs. (commercial vehicles) are not exempt from Motor Vehicle Excise Tax,
even if the vehicles are purchased for subsequent lease.
and NMMI Collegiate Special Plates
(January 4, 2010)
Eastern New Mexico University (ENMU)
and New Mexico Military Institute (NMMI) special plates are now
available for order using revised form
MVD-11322 – Application for
Collegiate Registration plate.
$2.00 Administrative Fee Applies to Boat Transactions (November 10, 2009)
Effective Monday, November 16, 2009, the $2.00 administrative fee
will be applied by MVD 2.0 to all vessel as well as vehicle
Out-of-State DWI Address
Effective Monday, October 26, whenever the background check of an
out-of-state driver applying for a New Mexico driver’s license finds a
DWI history, MVD 2.0 will require that the customer’s address be
entered. This PQU replaces PQU #50.
Interlock License Renewals (October
A customer renewing his or her ignition interlock driver’s license
must present a copy of the current contract with the ignition
interlock provider and evidence of insurance showing that the
individual is a covered driver of the vehicle.
Update2 - Voter Registration Procedures Update
(April 6, 2011)
This update includes additions, effective
immediately, to the Voter Registration Procedures described in PQU#103
(October 5, 2009) and PQU#103 Update (November 20, 2009).
Voter Registration Procedures Update (November 20, 2009)
This update includes changes and additions, effective November 23,
2009, to the Voter Registration Procedures PQU#103.
Voter Registration Procedures (October 5, 2009)
MVD is implementing new procedures to bring the division into
compliance with federal and state voter registration laws. The new voter
registration procedures apply to every DL and ID applicant who is age 18
or older, or will be 18 or older at the time of the next election, and
is a United States citizen.
#102 - Gold Star Family Special
Plate Now Available (September
The Gold Star Family special plate is now available for order by
qualifying family members (spouse, parent or stepparent) of any Service
Member killed in an armed conflict with an enemy of the United States
using the new Application for Gold Star Family Plate form (MVD-10100).
#101 - Santa Fe 400th Anniversary
Special Plate Now Available (September
The Santa Fe 400th Anniversary special plate is available for order
using the new Application for Santa Fe 400th Plate form (MVD-10098).
2.0 Coding for Hybrid Vehicles
(September 11, 2009)
Effective Monday, September 14, there is no longer a “X” selection
in the fuel field of MVD 2.0. The code that should be used for all
hybrid gas (or other fuel) and electric vehicles is “B.”
#99 - City
of Las Cruces Special Plate (September 3, 2009)
The City of Las Cruces special plate is now available for order by
residents of Las Cruces, using the new Application for City of Las
Cruces Plate form (MVD-10099).
#98 - No
Hole-Punch of Current License When Issuing a Permit
(August 26, 2009)
When issuing a permit to a customer who holds a current New Mexico
driver’s license, the current license continues to be valid. The current
license is not surrendered and should not be hole-punched.
#97rev - Driver License Surrender
Form - CDL and Non-CDL
(July 22, 2010)
The Driver License Surrender Form (MVD-10231) must be completed, reviewed with and signed by
every driver who surrenders a New Mexico or out-of-state CDL for any
reason, regardless of whether the surrendered document is replaced by a
New Mexico CDL, a non-commercial DL or an ID.
The surrender form must also be completed and
signed by every driver who replaces a driver’s license with a New Mexico
ID, or who replaces an out-of-state license with a New Mexico license
and is unable to produce the out-of-state license.
Driver’s License Restoration Packet (August 24, 2009)
A Driver’s License Restoration packet (MVD-10233)
is now available on the MVD Internet and intranet forms pages for use by
any individual (except a resident of Bernalillo County) whose license
has been revoked for multiple DUI convictions pursuant to Sec. 66-5-5(D)
NMSA 1978 and who now seeks restoration of full driving privileges.
Foreign National Documents Checklist (August 14, 2009)
The Foreign National Documents Checklist (MVD-10225).
must be completed for every driver’s license or
identification card application received from a foreign national who is
not eligible for a Social Security Number (SSN).
#94 - Cumbres & Toltec Railway
Special Plate Now Available (July
The Cumbres & Toltec Railway plate is now available for order using
the new Application for Cumbres & Toltec Railway Plate (MVD-11309).
Revised Acceptable Documents Rule, Charts and Q&A (October 14, 2009)
Effective July 31, 2009, 188.8.131.52 NMAC is revised, changing
several of the requirements regarding the documents we must accept as
proof of identification number, identity and New Mexico residency from
applicants for a non-commercial driver’s license or identification card,
including the alternative ID card. This PQU replaces PQUs #41, 48 and
Non-Commercial Driver's Licenses and Identification Cards chart, the
Alternative Identification Cards chart and the
Documents Q&A have been
#92 - FOs
do not have discretionary authority to waive road tests. (July 14,
Field Offices do not have the authority to waive the motorcycle road
test or any other skills test, either by statute or by MVD policy or
procedure, except as may be explicitly provided in the Driver Procedures
Manual or a PQU.
#91 - New
DWI Revocation Reinstatement Requirements (June 30, 2009)
Effective July 1, 2009, a minimum of six months of driving with an
ignition interlock device is required to reinstate a driver’s license
that has been revoked for DWI. A notarized affidavit of compliance
(MVD-10236 Affidavit for Reinstatement of Driver’s License) is required
from all applicants who were ordered by the court to install an ignition
#90 - VIN
Inspections – Do not use black ink. (May 1, 2009)
The Affidavit of V.I.N. (MVD-10861) must not be completed using
black ink. Blue or red ink is preferred, though any color other than
black is acceptable.
Commercial Vehicles – WDT and HVUT Verification (April
All commercial vehicles with a gross vehicle weight greater than
26,000 pounds are subject to New Mexico’s weight distance tax (WDT). All
commercial vehicles weighing 55,000 pounds or more are also subject to
the federal Heavy Vehicle Use Tax (HVUT). Field offices are required to
verify compliance with both WDT and HVUT requirements when registering
these vehicles. This PQU replaces PQUs #18, 23 and 45.
#88 - New
MVD 2.0 Login and Password Procedure (April 17, 2009)
MVD has implemented new MVD 2.0 procedures, including a new “Clerk
log on” screen, a new “Get Your New Temporary Password” screen and new
#87 - New
None for the Road Certificate of Completion (April 3, 2009)
Since January, 2009, The University of New Mexico’s Division of
Continuing Education (UNM CE) has been issuing the Certificate of
Completion for the None for the Road Course in a new format with
additional security features. Field offices should no longer accept the
old format (yellow) certificate unless the certificate’s authenticity is
verified by UNM CE.
Excise Tax – New Definition of “Price Paid” (April 6, 2009)
“Price paid” is now defined by rule for the purpose of calculating
the Motor Vehicle Excise Tax (MVET). The new definition primarily
affects the MVET calculation for new car sales. This revision seeks to
clarify what dealer services are or are not included in “price paid” for
calculation of the MVET.
#85 - Hair
May Cover Ears (February 24, 2009)
Effective immediately, we no longer require that customers’ hair be
pulled back behind their ears for permit, license and ID photos.
Deactivation of Manufactured Homes Assessed as Real Property (January
If certain conditions are met, the Vehicle Services Unit can now
deactivate the title to a manufactured home, and issue a new inactive
title, even though the home is currently assessed as real property.
Coping with Threats and Violence (January 6, 2009)
MVD personnel and agents are expected to follow guidelines presented
by the New Mexico Department of Public Safety (DPS) (State Police) for
coping with threats and violence.
#82rev - Excise Tax – Affidavit of Gift (October
Effective January 1, 2009, title applicants who have received a
vehicle or vessel by gift are required to submit a notarized Affidavit
of Gift of Motor Vehicle or Boat (MVD-10018) affirming under oath that
the transfer was a gift. Effective October 26, 2009 a revised form MVD-10018
requires the notarized signatures of both donor (prior owner) and recipient
(new owner) of any vehicle or boat that is transferred by gift.
#81rev2 - Excise Tax – N.A.D.A. Average
Trade-In Value (February 10, 2009)
The value used to calculate the Motor Vehicle Excise Tax on the sale of
a used motor vehicle shall be the higher of the declared purchase price
or 80% of the N.A.D.A. average trade-in or wholesale value of the
vehicle, with limited exceptions as noted in the PQU.
#80 - Retired NM State Police
Officers Special Plate (December 16, 2008)
The Retired New Mexico State Police Officers special license
plate is now available for order using the new Application for Retired NM
State Police Officer Plate (MVD-11243).
Breast Cancer Awareness Plate Now Available (November 5, 2008)
The Breast Cancer Awareness plate is now available for order using
the new Application for Breast Cancer Awareness Plate (MVD-11244)
Investigative Hold (October 17, 2008)
Effective Monday, October 20, an “Investigative Hold” will be placed
on certain drivers’ records until pending issues can be cleared up by
the Compliance Unit. Until the hold has been removed the customer will
be unable to obtain a renewal or replacement card at any field office.
NCIC Check in Background –
Field Office Process (December
Effective Monday, October 20, NCIC checks will run in the background
(in MVD 2.0) on all vehicle title transactions. This PQU describes the
process field offices must follow when the NCIC check returns an
“Exception.” The 12/31/08 revision (rev2) provides new guidance
regarding referrals to law enforcement and use of the new the Incident
Reporting Guide form (MVD-10017)
#76 - New United States Passport
Card (October 3, 2008)
The Department of State is now issuing a new “U.S. Passport Card”
that may be accepted as proof of an applicant’s identity and (for CDL
applicants) as proof of United States citizenship..
#75rev - Towing Lien Process (April
Effective immediately, all vehicle title transactions using the
towing lien process will be processed by the Vehicles Unit in Santa Fe,
or by MVD’s private retail agents (PRAs) or title service companies (TSCs).
Enrolling in TRD Training Programs
(August 25, 2008)
Effective immediately, all requests to enroll in TRD-offered
training programs must be submitted electronically to the TRD Training
Services Section (applies to state employees only).
with PQUs is Mandatory
(August 13, 2008)
mandatory that MVD offices (including county/municipal and private
retail) and agents comply with all Procedural Quick Updates (PQUs), and
that all PQUs be distributed promptly to field office personnel and
integrated into regular information and training sessions.
Vehicle Transaction Documents - Submission for Retention (July 25,
ALL documents required and received for vehicle title
transactions, including applications and all supporting
documents, must be submitted to Santa Fe with your daily report for
#71 - CDL
Skills Test Results – New Format (July 18, 2008)
Until transition to the new CDL skills testing system is complete,
MVD agents receiving CDL skills test results that report a number of
correct items or errors with the word “pass” are directed to enter a
score of 80 when the CDL skills test score is required by MVD 2.0.
Documents Required from Refugees (July 18, 2008)
The Employment Authorization Document (EAD) issued by U.S.
Citizenship and Immigration Services (USCIS) is acceptable as proof of
identity for refugees, asylum seekers and others applying for New Mexico
(non-CDL) drivers’ licenses and identification cards.
Readers for Customers with Disabilities (June 10, 2008)
We will now accept the statement of a New Mexico Division of
Vocational Rehabilitation (DVR) counselor, on DVR letterhead, that a
customer has a disability covered by the Americans with Disabilities Act
(ADA) and must have the driver’s license written exam read to him or
#68 - NCIC
Check Required on All Title Transfers (June 9, 2008)
Effective immediately, an NCIC check is to be run on every
vehicle title transfer, including New Mexico in-state transfers, and on
all original vehicle registrations.
Corrected in MVD 2.0
(May 29, 2008)
fees have been corrected in MVD 2.0. These fees have been revised to
accurately reflect the correct totals of base fees plus any applicable
(May 29, 2008)
Effective immediately, title, registration and issuance of Horseless
Carriage plates will be processed by the Vehicle Services Bureau in
Signature by Parent, Guardian or Responsible Adult (May 20, 2008)
If a parent or legal guardian is not available to sign the
application of a minor, the application may only be signed by another
responsible adult who: a) is specifically designated in writing by the
parent or legal guardian; and b) explicitly accepts the responsibility
and liability imposed by statute for the minor’s actions when the minor
is driving a motor vehicle. For more about applications of minors,
please refer to Chapter 2, Section I of the
Driver Procedures Manual.
#64rev2 - Proof
of NM Address for Vehicle Title and Registration (March 30, 2011)
The documents required to prove New Mexico residency for the purpose
of vehicle title and registration shall be either: a) a valid New Mexico
driver’s license or regular ID card, or b) the same two (2) proofs of
residency as are required for drivers’ licenses and IDs, with reference
acceptable documents chart and the
New Rule Q&A.
– First MI Last
(May 16, 2008)
The name of every customer
applying for a new or renewal driver’s license or ID is to be entered as
first name, middle initial and last name. Creative naming conventions
will no longer be accepted for any reason.
Vision Screening (May 9, 2008)
The vision screening required for issuance of a driver’s license or
permit must be conducted before the Driver’s Application is
processed or fee collected.
#61 - BOLO
for Fraudulent Documents (May 2, 2008)
All field office agents, supervisors and managers are advised to be
on the lookout for fraudulent documents of all types, but especially for
suspicious documents presented by foreign nationals as proof of New
Surrender of Prior License – Hole Punch (April 21, 2008)
Every prior license or ID, whether in-state or out-of-state and
including CDL and foreign licenses, when surrendered for a new, renewal
or replacement New Mexico license or ID, is to have one hole punched
through the license. The hole should be carefully punched so as not to
destroy or make illegible any information (including expiry date) or the
customer's photo. Return the hole-punched card to the customer with his
or her new license or ID.
Parking Placards (June 2, 2010)
All new and renewal parking placards for
individuals with a significant mobility limitation are now issued
centrally, from Santa Fe; and all placard transactions are entered
in MVD 2.0.
Glasses Off for Photo (March 21, 2008)
Effective Monday, March 24, customers who wear glasses are required
to remove their glasses for drivers’ license and ID photos.
#57 - New
Rule Follow-Up (March 11, 2008)
This PQU has been replaced by PQU#93
(July 17, 2009).
#56 - Pro
Rata DL Fees at Ages 72-74 (February 13, 2008)
Effective February 14, 2008, the fees screen in MVD 2.0 has been
adjusted to charge prorated driver’s license fees for those drivers age
72-74 who are limited to receiving a one-, two- or three-year license.
#55 - MVD
2.0 Revision for 10-Year CDL History (January 29, 2008)
Effective Thursday, January 31, a field has been added to the
license data entry screen in MVD 2.0 to request a 10-year license
history check for CDL applicants.
Revised Application for Vehicle Title and Registration (January 18,
Effective Tuesday, January 22, field offices should use only the
new Application for Vehicle Title and Registration – form MVD10001
#53 - XC4 Citation Errors -
Suspension and Clearance
(December 19, 2007)
Some customers have received letters of suspension for XC4 “Failure
to Appear” citations that may have been previously resolved and cleared
by the court. Field offices should clear the records of those customers
who can provide proof of clearance. Those customers who do not have
proof of clearance should contact the MVD Call Center at (888) 683-4636.
Authorized Personnel in MVD Administrative Offices
(December 4, 2007)
Only MVD and other TRD employees and contract personnel are routinely
allowed in the secure areas of MVD administrative offices without escort
and without special permission. All others require MVD escort and/or
School Buses – Permanent Registration
(December 4, 2007)
Effective July 1, 2007, a school bus may be registered on a permanent
basis, without the requirement of renewal. Permanent registration may be
elected at the time the school bus is initially registered or at any
time on or after a school bus’s first annual registration renewal date.
Out-of-State DWI Follow-Up Documentation
(November 30, 2007)
This PQU has been replaced by PQU#105
(October 21, 2009).
Review of 10-Year DWI Revocation with Interlock Compliance (November
A “Review of
10-Year Revocation Interlock Compliance” form is now available (and
attached here) for those individuals who are currently subject to a
10-year license revocation for three DWIs under prior law, but are now
eligible for a reduced, three-year revocation period.
(November 16, 2007)
This PQU has been replaced by PQU#93
(July 17, 2009).
Test Examiners (March
A complete, current
list of all
approved third-party CDL skills test examiners is now posted on the
MVD Internet. The CDL Skills Test section of the intranet Driver
Procedures Manual (Chapter 5 Section K), has
also been revised to include a link to the current list.
Entering Matricula, ITIN or Passport Numbers in MVD 2.0 (November
When a Matricula, ITIN or Passport is accepted from a foreign
national as proof of identification number, that information must be
appropriately entered in MVD 2.0.
#45rev2 - Heavy
Vehicle Use Tax (HVUT) – Proof of Payment (July 25, 2008)
This PQU has been replaced by PQU#89
(April 27, 2009).
Office Closings – State Field Offices (October 11, 2007)
State field office managers must provide advance notice of all
planned office closures to their local-area newspapers and radio
stations. Notice of any emergency closures must be provided immediately
or as soon as possible given the nature of the emergency.
#43 - Kiosk
Testing Time and Resets or Deletes (October 2, 2007)
Customers testing on the Kiosk now have 120 minutes instead of 60
minutes to complete a test. All requests to reset or delete customer
Kiosk tests must go through the Field Operations Help Desk.
Alternative Identification Card (September 25, 2007)
Effective October 1, 2007, a new Alternative Identification Card is
available for individuals who are unable to meet the requirements for a
New Mexico driver’s license or identification card. An accompanying
(revised June 21, 2010) details the documentation requirements for the
#41 - New
Rule: ID Number, Identity and Residency Documents (September 25,
This PQU has been replaced by PQU#93
(July 17, 2009).
Driver Education Student Eligibility
(August 24, 2007)
If you are presented with a Certificate of Completion from a driver
education school that is in obvious violation of the minimum age
requirement or if you receive a questionable certificate, you should
hold the certificate and contact Kirt Heider.
(August 23, 2007)
Sec. 66-5-35 provides for issuance of a Limited License to allow
certain individuals whose drivers’ licenses have been suspended or
revoked to engage in gainful employment, to attend school or to attend a
court-ordered treatment program. There are, however, a number of
individuals for whom a Limited License is not available.
#38 - New
SSOLV Response Code (August 23, 2007)
Effective August 25, 2007, a new SSOLV response code #7 has been
added with the message that, “SSN did not verify; other reason.” Do not
override. Instead, customers should be directed to contact their local
Social Security Administration office for assistance and resolution.
(August 20, 2007)
Effective July 1, 2007, the age below which the signature of a
parent or guardian is required when a minor elects organ donor status on
his or her application for a driver’s license, permit or ID is reduced
from sixteen (16) to fifteen (15).
Operations Help Desk
(March 24, 2009)
All “help” calls from MVD state,
county-municipal and Private Retail Agent field offices should go to a
central number (888-683-4636), where the call will be directed to the
next available Field Office Help Desk representative.
Matricula Consular – Online Verification System (November 7, 2007)
Effective immediately upon receipt by each field office of the
revised “Mexican Matricula ID Card Verification System (On Line) User’s
Guide,” all Mexican Matriculas that are submitted as proof of identity
number, identity or (Alternative ID only) NM residency must be verified
using the “Consular Online Validation” system. A link to the Matricula
verification system has been added to the MVD intranet home page.
#34rev2 - Proof
of Residence Documents (March 11, 2008)
The requirements for documentation of New Mexico residency, as
described in Chapter 6 of the Driver Procedures Manual, must be
followed. They are not subject to independent, creative interpretation
by field office personnel.
In-State Change of Address Documentation (July 19, 2007)
Effective immediately, a customer renewing a New Mexico driver
license or ID card, with a change of residence address, shall not be
required to submit documentation of the new address.
Government Vehicles – Expired Temporary Permits (July 12, 2006)
State agencies that come to your office with an expired temporary
permit for a government vehicle should be routinely given an additional
no-fee permit for an additional 30 days.
Out-of-State DL Applicants, DWI Ignition Interlock (August
New legislation requires that a license may
not be issued to any person with a DWI conviction as recent as June 17,
2005 in any other state or the District of Columbia, unless the person
first obtains an ignition interlock license. To ensure enforcement, MVD
2.0 will now (effective September 4) automatically check the previous
state’s record of DWI convictions for every customer moving from out of
state and applying for a New Mexico driver’s license.
#30 - New
Mexico Tech Plate Now Available (April 4, 2007)
The New Mexico Tech license plate is now available for order using
revised MVD Form #11322 – Application for
Collegiate Registration plate.
#29 - ITIN
Letter Requesting Documentation (March 28, 2007)
A letter has been sent to a number of DL/ID applicants requesting
additional documentation of Individual Tax Identification Numbers (ITINs).
If customers ask for advice on how to respond, they should simply be
told to follow the instructions in the letter.
Vehicle Transaction Fees (March 1, 2007)
A change has been made in MVD 2.0 to correct the fees charged when a
duplicate title is issued with changes. In the past, MVD 2.0 has
incorrectly charged the customer for two transactions. MVD 2.0 now
correctly treats issuance of a duplicate title with changes as a
Social Security Numbers Masked in MVD 2.0 (February 23, 2007)
Effective immediately, customers’ Social Security numbers will be
masked in MVD 2.0, so that only the last four digits of a customer’s SSN
will be visible.
#26rev - Clerk
Transaction Listing (March 10, 2008)
Effective immediately, field office clerks and managers are required
to use the MVD 2.0 “Clerk Comments” box to provide complete explanations
of all overages, shortages, voids, no-fee transactions, and any other
exceptions or discrepancies in their daily Vehicle and Driver
In-State Travel (January 26, 2007)
MVD employees who are required to travel on MVD business must first
complete MVD’s In-State Travel Request Form, which must be approved in advance by
the employee’s immediate supervisor and by MVD’s Budget Manager and Director.
#24rev - Void
2008 Boat Stickers (January 10, 2008)
This PQU is no longer applicable, as field offices no longer issue
Weight Distance Tax Inquiry Sign On (May 13, 2008)
This PQU has been replaced by PQU#89
(April 27, 2009).
License Restoration Packets (December 28, 2006)
Albuquerque MVD offices should no longer provide license restoration
packets to Bernalillo County residents, who must instead obtain the
packets from the District Court in Albuquerque.
Patriot Plates Application (November 21, 2006)
The Patriot Plate application form is now available the the public
on the Internet at
Driver Ed and Ignition Interlock Providers
(November 21, 2006)
MVD customers seeking information about driver education schools or
ignition interlock providers should never be referred to a single school
or provider. One exception: the “None for the Road” class, offered
exclusively by UNM.
Field Office Advertising and
Referrals (November 21, 2006)
MVD state and county-municipal field offices may not distribute
advertising materials for any business; nor may they refer customers to
a specific business when there may be multiple approved vendors that can
meet the customer’s need.
#18rev2 - Weight Distance Tax Inquiry (May
This PQU has been replaced by PQU#89 (April
#17 - MVD 2.0 “Reset Password” Function (October 6, 2006)
With the new "Reset Password" function, clerks now have exclusive
control of the process of setting and resetting their own passwords in MVD 2.0.
#16 - EDL Camera Log On (September 25, 2006)
A new “EDL Camera Log On” screen in MVD 2.0 now requires that the clerk
enter his or her initials, office code, password and Social Security
Number to print a driver’s license or ID.
#15 - Transaction Prohibition – Self or Family Members (September 22, 2006)
MVD employees and agents may not ever process or participate in
MVD transactions that affect themselves or any relation by blood or
marriage within the third degree.
#14 - Fail Three Times – How Long Before Retest? (September 22, 2006)
After three failures to pass a knowledge or skills test, an applicant may not
retest again until six months from the date of application for a non-commercial permit or license; or 12 months
from the date of the first attempt for a CDL.
#13 - CDL – Santa Fe City Employees (September 22, 2006)
An employee of the City of Santa Fe who is applying for the issuance,
renewal or replacement of a CDL, and who presents his City of Santa Fe
employee ID card, does not also need to submit a Vehicle
Certification Form signed by his supervisor.
#12 - Manufactured Homes – No Previous Title (September 22, 2006)
Before a title can be issued to a manufactured home that was previously assessed
as real property, the home must be assessed as personal property, not real property;
and no liens may exist on the home or the land it is set on.
#11 Patriot Plates (September 11, 2006)
Patriot Plates” will not be available until mid-late October, nor are applications
yet available for the new plates. However, we will take names and contact information
of interested individuals for notification when the plates are available.
#10 - CDL -
School Bus Driver Retest (August 22, 2006)
Retesting is no longer required for drivers who are renewing their
CDLs with the “S” school bus endorsement.
#9 - Social
Security Override (August 18, 2006)
Restates and clarifies existing procedure, adding the requirement
(effective immediately) that the Manager (or Supervisor or Bureau Chief)
approve all Social Security overrides.
- Temporary (10- or 30-day) Driver Permits (August 18, 2006)
Approved uses of temporary driver permit forms 10111 and 11067; return
of yellow permit forms 10111 from field offices to Driver Services in Santa Fe;
revised 8/18 to clarify that temporary permits are not available for CDL.
#7rev - Foreign Nationals – applications
and IDs (August 22, 2006)
Copies of all foreign nationals’ license and ID card applications and
supporting documents must be sent to the Tax Fraud Investigations
Division (TFID). However, submission to TFID does not replace
routine submission of documentation to RPD.
#6 - Reports of Possible Fraud
(August 9, 2006)
Describes the process for reporting of suspected fraud to the MVD
agent's manager, with ultimate referral to the Tax Fraud Investigations
#5 - ID card
application or renewal – DL application questions (July 28, 2006)
Applicants for an Identification Card (new or renewal) should answer
questions 1 and 7, but not questions 2-6, on the Drivers License
#4 - Commercial
Drivers License (CDL) Medical Certification (July 28, 2006)
This PQU has been replaced by PQU#119
(October 13, 2010).
#3 - Authorized
personnel only behind counters and in break rooms (July 28, 2006)
Only TRD/MVD employees and related service providers, including hearing
officers and clients and law enforcement personnel on official business,
are allowed behind field office counters.
#2 - CDL Hazmat
Fingerprint Transmission (May 26, 2006)
This update has been made obsolete by a system fix.
#1rev - Secured
CDL Skills Test Forms (May 1, 2009)
MVD will not accept any Skills Test Form for issuance of a CDL to a
first-time driver applicant, unless we receive the Skills Test Form in
an envelope that is sealed and identifies the testing organization. An
envelope secured by tape is unacceptable. If an unsecured envelope is
received, field agents must refuse to accept the envelope and should
instead direct the applicant to return to the testing organization for a
properly packaged test result.