ID in Apple Wallet FAQs

ID in Apple Wallet takes full advantage of the privacy and security built into iPhone and Apple Watch. New Mexico-issued IDs in Apple Wallet present only the information needed for the interaction, and you have the opportunity to review and authorize the information being requested before it is shared. You can choose to review the personal information requested before it is released.

Additionally, IDs in Apple Wallet are only presented digitally through encrypted communication directly between the device and the identity reader, so you do not need to show or hand over your device. Biometric authentication using Face ID and Touch ID also ensures that only the person who added the ID to the device can view or present the ID or license in their Wallet.

For more information visit IDs in Apple Wallet: privacy and security overview.

To add your New Mexico driver’s license or ID to your iPhone and Apple Watch:

On your iPhone, open the Apple Wallet app.

• Tap the Add (+) button.
• Tap Driver’s License or State ID and choose New Mexico.
• Choose whether you want to add it to your iPhone only or to both your iPhone and paired Apple Watch.
• Follow the onscreen instructions to scan the front and back of your driver’s license or state-issued ID.

For more information about adding your driver’s license or state-issued ID card to Apple Wallet, visit Add your driver’s license or state ID to Apple Wallet.

After your request has been approved, you will see your New Mexico driver’s license or state ID in the Apple Wallet app.

• You need an iPhone 8 or newer.
• You need to download and install the latest version of iOS and try again.
• If you still don’t see the option to add your New Mexico driver’s license or state-ID to Apple Wallet, contact (800) APL–CARE or (800–275-2273).

The verification process involves capturing a photo of the front and back of your physical card. If you don’t have one, you can request a reprint or duplicate DL/ID card through the New Mexico MVD Eservices.

Yes, your New Mexico driver’s license or ID card can be added to one iPhone and one paired Apple Watch.

This process generally takes a relatively short period of time. If the MVD needs to gather more information for verification, you will receive a notification with next steps, which may take a little longer.

You might see these screens if the MVD needs additional information to complete the verification.

If you see a screen that says “Verification In Progress”, the MVD needs more time to complete the review.  You will receive a notification with an update shortly.

If you see a screen that says “Action Required”, MVD will mail you a Verification Code to your mailing address on file.  Once you receive the Verification Code, navigate back to Apple Wallet, click the URL and follow the steps to input your Verification Code into the Mobile ID enrollment Verification.

Try to submit the request again. For more information, visit Add your driver’s license or state ID to Apple Wallet.

If you are physically unable to complete the gestures required to add your ID on iPhone and Apple Watch, please contact Apple for additional assistance in completing your enrollment. Contact (800) APL–CARE or (800–275-2273).

No, ID in Apple Wallet does not replace your physical driver’s license or identification card and you must continue to carry your physical card. ID in Apple Wallet is voluntary and serves as an, easy, private, and secure companion to your physical, plastic driver’s license/identification card.

No, you are not required to have a Real ID to add your New Mexico DL or ID to Apple Wallet on iPhone and Apple Watch.

ID in Apple Wallet provides an easy, private, and secure way for New Mexico residents to present their New Mexico ID in person at businesses and organizations with compliant mobile ID readers and in select apps and websites that require identity or age verification. ID in Apple Wallet can also be used at select TSA airport security checkpoints. Please visit TSA for the most up-to-date support.

ID in Apple Wallet is accepted at select airport security checkpoints around the country. Please visit the TSA website for the most up-to-date support for ID in Apple Wallet.

New Mexico residents can present their ID in Apple Wallet at participating TSA airport security checkpoints by simply tapping their iPhone or Apple Watch at the identity reader. Upon tapping their iPhone or Apple Watch, customers will see a prompt on their device displaying which specific information is being requested by the TSA. Only after authorizing with Face ID or Touch ID is the requested identity information released from their device. Customers can choose to review the personal information requested before it is released.

You can present ID in Apple Wallet in person at any business or organization that has compliant ID readers. You can also present your New Mexico driver’s license or state IDin select apps that require identity or age verification. 

Additionally ID in Apple Wallet is accepted at select airport terminals around the country, determined by the TSA. Please visit TSA.gov for the most up to date support for ID In Apple Wallet. 

Your New Mexico driver’s license or state ID in Apple Wallet is a companion to your physical, plastic driver license or ID card, which you should continue to carry.

There is no cost associated with adding or using your New Mexico driver’s license or state ID in Apple Wallet.

Information about usage — including where, when, and what personal information you share — is encrypted and stored only on your device. 

Neither New Mexico, nor Apple, can see when or where you present your ID in Apple Wallet. 

For more information visit IDs in Apple Wallet: privacy and security overview

If you wish to remove your DL or ID from your iPhone or Apple Watch, you may delete the pass directly from your Apple device. In the Apple Wallet app, select your driver’s license or state-issued ID.

1. Tap the More button.

2. Scroll down, tap Remove This Driver’s License or Remove This State ID, and confirm.

To remove your driver’s license or state-issued ID from your Apple Watch, use the Apple Watch app on your iPhone:

1. In the My Watch tab, scroll down and tap Wallet & Apple Pay.
2. Select your driver’s license or state-issued ID and tap Remove This Driver’s License.

You can find more information on removing your New Mexico driver’s license or state ID in Apple Wallet from your iPhone and Apple Watch, visit https://learn.wallet.apple/id.

You will need to remove your driver’s license or state-issued ID from your Apple Wallet on your old phone if you want to associate your driver’s license or ID with a different Apple ID, or add your driver’s license or ID to a new iPhone or Apple Watch.  You will then complete the setup process on your new phone.

From another Apple device, you can use the Find My App or a web browser logged into iCloud.com to remotely lock or erase your device. Alternatively, you may email trd-nmmdl@tax.nm.gov to pause or remove ID in Apple Wallet from your device. New Mexico may require verification before removal.

Adding your New Mexico driver’s license or state ID to Apple Wallet is voluntary. If you are not interested in adding your DL or ID to your device, there is nothing you need to do.

The terms and conditions can be found in this website: https://www.mvd.newmexico.gov/nm-drivers-licenses-ids/new-mexico-mobile-id/

A variety of apps are available for businesses to download and use to securely and privately accept mobile driver’s licenses and ID cards for in person identity verification.

Download the IACA Certificate for your reader device at the bottom of this page: https://www.mvd.newmexico.gov/nm-drivers-licenses-ids/new-mexico-mobile-id/

Your Information is all shared digitally, so you don’t need to show or hand over your iPhone or Apple Watch to present your ID in Apple Wallet.

For complete step-by-step instructions on presenting your ID in person, at TSA airport checkpoints, and in apps and websites, please visit:

• Present your driver’s license or state ID from Apple Wallet
• Learn more and view how to present